How to Cancel DirecTV Now

• Direct TV Now
• DirecTV Now
• DirecTVNow
• DirectTV Now
• DirectTVNow

DIRECTV NOW was launched by AT&T on November 30, 2016, with latest numbers showing over 1.6 million subscribers. Company headquarters are in El Segundo, California. DirecTV Now provides live television streaming services on a subscription basis for residents of the United States. There is no annual contract on the subscription allowing customers to make changes or cancel at any time. There is also no need for a satellite dish or cable box as it streams directly through the site or app. Subscribers also have the capability to record and playback shows. DirecTV Now can be accessed through a Roku device, Google Play app store, Chromecast, Apple app store or directly through the DirecTV Now site. Various packages are available to suit each subscriber’s unique viewing choices, such as live sports, news, movies, and even thousands of on-demand titles. Pricing on the various packages ranges from $50 to $135 per month. Additional viewing options are available such as premium movie channels at $11 per month each, Spanish add-ons at $5 for sports networks or $15 per month for all Spanish TV programming, and International TV. Packages automatically include 2 streaming devices at a time with the option of adding a third for $5 per month. Streaming can be done at home or on the go. Offers to new customers may include 7-day free trial or a discount such as $15 off for the first two months. If you need assistance in calling your DirecTV Now account, we can help. Included on this page is a simple guide that will instruct you on how to contact the company as well as the information you’ll want to have handy when you do. Continue reading for more information.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Goto the website https://www.directvnow.com/
2. Login using Email Address and Password
3. Click the link that reads the head icon in the upper right corner
4. Choose user account from the menu
5. Click the link that reads manage my account
6. Click the link that reads cancel account
7. Read and follow the instructions carefully so that you fully complete the operation
8. Since you’ve already paid, your subscription should end once the period you paid for ends

Follow these steps:

1. Goto the website https://help.directvnow.com/hc/en-us/articles/210968526
2. Navigate up the page and find “Chat Available”
3. Note that if Chat is not available, there will be no option shown. It’s best to look for this option during the day in the United States.
4. Click the link that reads “Chat Available”
5. Tell the rep you need to cancel
6. Give the rep the info they need to find your account
7. Ask if you can be granted a refund
8. Make sure that you won’t be charged again by asking the rep
9. Request that the agent emails you confirmation or gives you a verbal confirmation code
10. Keep the proof given to you for your records