How to cancel

How to Cancel via Login

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Date of Birth

Next, follow these simple steps

  1. Goto the website
  2. Login using email address and password
  3. Click the link that reads your picture in the circle in the top corner
  4. Choose “My account settings”
  5. Click the link that reads “manage my subscription”
  6. Enter the info that is requested
  7. Click the link that reads “Continue Cancellation” until you receive a confirmation number
  8. Keep the proof given to you for your records

More information about is the United Kingdom version of the online dating website, Our Time. There is a guide on this page to learn how to cancel.