How to Cancel Nugenix

Nugenix is also known as

  • Nugenix

About Nugenix

Nugenix is a supplement brand owned by parent company Adaptive Health LLC, formerly known as Direct Digital LLC. Direct Digital was founded in 2009 by Brandon Adcock. The company is based out of Charlotte, North Carolina. Other products offered by the company include Lumiday, Peptiva, Instaflex, and Trilane along with several lines of specific vitamins and supplements for various purposes. The Nugenix product line was launched in July 2012 and was named Product Innovation of the year by GNC in 2014. Nugenix is a testosterone booster designed to boost the amount of testosterone in a user’s system with optimum results seen in 6-12 weeks. Nugenix’s most popular product is Nugenix Total-T. Total-T contains Vitamin B-6, Vitamin B-12, Zinc, and a blend of L-Citruline Malate, Tribulus, and Fenugreek known as Nugenix Free Testosterone Complex. A sample offer of Nugenix is available via the product’s website, a 14-day supply of the product for only the $4.99 cost of shipping and handling. Once the trial offer period has ended, customers will be enrolled in the automatic shipment program for Nugenix. Automatic shipment includes a 1-month supply of the product automatically charged and shipped every 30 days. Each month’s supply is billed at $69.99 plus $4.99 for shipping and handling. Automatic shipments will continue at this rate until cancelled by the customer. Automatic shipments can be cancelled at any time since the company does not have a minimum commitment term. Nugenix offers a 30-day money-back guarantee on their products. More information can be found on this page to assist you in cancelling your Nugenix automatic shipment orders.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Pick up your phone and call 1-855-714-3234
  2. Tell the rep you need to cancel
  3. Give the rep the info they need to find your account
  4. Make sure that you won’t be charged again by asking the rep
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code


Address 1913 West 2900 South
Address 2
CitySalt Lake City
Zip/Postal Code84119
CountryUnited States
Address 2
Address 12323 South 3600 West
Address 2
CityWest Valley City
Zip/Postal Code84119
CountryUnited States
Contact Information
Phone 11-855-714-3234
Email 1[email protected]
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Known Nugenix charges

  • DDL*Nugenix