How to Cancel Nintendo Switch Online

How to Cancel Nintendo Switch Online via Web Chat

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Next, follow these simple steps

  1. Goto the website https://en-americas-support.nintendo.com/app/contact
  2. Click the link that reads Start Chat
  3. Tell the rep you need to cancel
  4. Request that the agent emails you confirmation or gives you a verbal confirmation code
  5. Keep the proof given to you for your records

How to Cancel Nintendo Switch Online via Web Form

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Next, follow these simple steps

  1. Goto the website https://en-americas-support.nintendo.com/app/contact
  2. Give the rep the info they need to find your account
  3. Click the link that reads Submit

How to Cancel Nintendo Switch Online via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Next, follow these simple steps

  1. Pick up your phone and call 800-255-3700
  2. Tell the rep you need to cancel
  3. Request that the agent emails you confirmation or gives you a verbal confirmation code
  4. Keep the proof given to you for your records

More information about Nintendo Switch Online

Nintendo Switch Online is a gaming membership and online store for Nintendo Switch devices. The 3 guides on this page will show you how to cancel.


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