How to cancel

How to Cancel via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Date Of Birth

Next, follow these simple steps

  1. Pick up your phone and call 866-727-8920
  2. Tell the rep you need to cancel
  3. Ask if you can be granted a refund
  4. Request that the agent emails you confirmation or gives you a verbal confirmation code
  5. Give the rep the info they need to find your account
  6. Keep the proof given to you for your records

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