How to Cancel Idol Lash via Phone (Live Agent)
First, gather this information that you may need
- First Name
- Last Name
- Address 1
- Address 2
- ZIP/Postal Code
- Country (if outside USA)
- Phone Number
- Email address on the account
Next, follow these simple steps
- Pick up your phone and call 818-303-9260
- Tell the rep you need to cancel
- Give the rep the info they need to find your account
- Ask if you can be granted a refund
- Request that the agent emails you confirmation or gives you a verbal confirmation code
- Keep the proof given to you for your records
More information about Idol Lash
Idol Lash is a beauty product marketed online through individual websites as well as online stores such as Amazon.
Makers of Idol Lash claim that the product gives customers fuller, thicker eyelashes through the use of clinically proven ingredients. The main Idol Lash site states that the high-quality ingredients it uses include honey extract, chamomile extract, keratin, cocoyl, kelp extract, nettle extract, polypeptides, moisturizing agents, and vitamins. The list of vitamins includes A, B1, B2, C, D, and E.
When purchasing Idol Lash through its main website, new customers are given a variety of packages from which to choose, all claiming to have a 100% money-back guarantee if it does not meet expectations. Packages to choose from are Tier 1 Package, Tier 2 Package, and Best Value package. Tier 1 package is a 1-bottle package for a 1-month supply at $59.95 and $6.95 for standard shipping and handling, or $12.95 for rush delivery. Tier 2 Package is a 3-month supply of Idol Lash for $119.90, which equates to the purchase of three bottles at $39.97. The Best Value package is a 6-month supply for a total cost of $179.85, which is the purchase of six bottles at $29.98 per bottle. Standard shipping on Tier 2 and Best Value packages are free while rush shipping is a discounted price of $6.95. It is important to note that when a new customer selects the 1 Bottle Trial offer, they are automatically enrolled into a monthly auto-ship program. This will charge $49.95 every 30 days to ship a new bottle to the customer.
If you are part of the Idol Lash auto-ship program and have decided to cancel for any reason, we can help. We’ve included a complete instructional guide on how to contact the company along with what information they’ll need from you to process your request. Continue reading for more details.