How to cancel GenealogyBank

GenealogyBank is also known as

  • GenealogyBank
  • NewsBank, inc.

About GenealogyBank

GenealogyBank is a genealogy records database. It was founded in 2012. The parent company is NewsBank, Inc. The headquarters are based in Naples, FL. The website features 9,000+ historical newspapers that include letters, speeches, opinion pieces, advertisements, hometown news, photographs, illustrations, and more. On GenealogyBank, you can find obituaries, historic newspapers, books, pamphlets, military records, and government documents. The website has been featured on CNN, The Wall Street Journal, MSNBC, and The Huffington Post. There is only content that is based in the United States that is included on GenealogyBank. Whether you are a beginner or advanced genealogist or researcher, GenealogyBank is a great resource guide for you. There are over 2+ billion genealogy records. The website has the world’s largest obituary database, which is updated daily and has over 250 million obituaries. GenealogyBank has 327+ years of U.S. newspaper coverage. There are over 11,000 Newspaper titles from all 50 states. There are billions of births, marriages and engagement notices, hometown news, and more. You will simply start by entering the last name, which will be searched throughout the database for all records matching the name. You can filter the results by keyword, proximity, location, newspaper, and date. You can narrow the search within a given time frame. You can download images, save searches, clip family records, create to-do lists, track recent activity, and share your discoveries. New customers can take advantage of a free 7-day trial period. The yearly subscription is $69.95. You can cancel at any time. We can help you do so as well. To cancel your account, follow the cancellation instructions that are listed on this page.


Get together the following account information:

  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Email address on the account
  • Last 4 Digits of the Card Being Charged

Phone (Live Agent)

Follow these steps:

  1. Pick up your phone and call 1-(866) 641-3297
  2. Tell the rep you need to cancel
  3. Give the rep the info they need to find your account
  4. Make sure that you won’t be charged again by asking the rep
  5. Ask if you can be granted a refund
  6. Request that the agent emails you confirmation or gives you a verbal confirmation code
  7. Keep the proof given to you for your records

MORE ABOUT GenealogyBank

Address 15801 Pelican Bay Boulevard
Address 2Suite 600
Zip/Postal Code34108
Contact Information
Phone 11-866-641-3297
Email 1[email protected]
Email 2[email protected]
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