How to cancel

How to Cancel via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Next, follow these simple steps

  1. Pick up your phone and call 1-888-983-1287
  2. Select the menu option 1
  3. Select the menu option 4
  4. Tell the rep you need to cancel
  5. Give the rep the info they need to find your account
  6. Ask if you can be granted a refund
  7. Request that the agent emails you confirmation or gives you a verbal confirmation code
  8. Keep the proof given to you for your records

More information about

Funmatrix is a subscription-based online multi-media service owned by Kingplay Corporation of Wilmington Delaware. The website offers you a 5-day free trial, which you may cancel at any time, granting you full access to the service. After signing up you are granted full access to their catalog of games, books, movies and more. The format is very simple, after logging in you are shown the homepage of your Funmatrix account, where you are free to navigate to the media you would like to see. They offer ebooks as well as a video game streaming service and of course television and movies.

The company is similar to its contemporaries, streaming the media to your computer through its website. And like most streaming services you do not own the content that is streamed to you in any way. Everything on the website is to be contained there where you watch or read it. The books offered to you are an exclusively fictional selection. However, is notable in its offering of various kinds of media. The companies website advertises its services as fast, reliable and ad-free. In addition to this Funmatrix has 24-hour support as well as daily updates to its catalog. There is no limit on the quantity of multi-media streaming you do, and you can cancel your subscription at any time.

At the time of writing, the price for this service sits at a recurrent $39.95. They claim a growing selection of over 3000 titles, many from recent years.