How to cancel Elmplay

How to Cancel Elmplay via Phone (Live Agent)

First, gather this information that you may need

• First Name
• Last Name
• Amount of Last Charge
• Date of Last Charge
• Last 4 Digits of Card
• Reason for Cancellation
• Password
• Username
• Email Address
• Phone Number
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country

Next, follow these simple steps

1. Pick up your phone and call 1-877-747-0005 or 1-302-722-4141
2. Tell the rep you need to cancel
3. Ask if you can be granted a refund
4. Give the rep the info they need to find your account
5. Request that the agent emails you confirmation or gives you a verbal confirmation code
6. Keep the proof given to you for your records