DC Biller is a payment processing company that provides billing and customer support to various businesses. The service was founded in 2012 and is operated under the umbrella of Delta Blue LLC, with headquarters located in Las Vegas, Nevada. Alan Henning currently runs the business, which provides the billing and various other support services for hundreds of websites around the world.
DCBiller provides billing services for businesses in order to help ensure confidentiality, especially for adult entertainment and other adult-oriented websites. Customers may prefer to have the billing company name show up on their billing statements rather than the name of the website or business they have signed up with for a variety of reasons. Pricing will vary depending on where the subscription originated and each website that has been subscribed to will have their own billing cycles. Many subscriptions can be cancelled at any time since most of the sites do not have a minimum time commitment on the subscription, but it is recommended to check the information received when signing up for more details on the subscription term and pricing. Cancellations can be handled via the website where you originally signed up for the membership, or via dcbiller’s customer support department. For customers who are unsure of their login information and what site the membership comes from originally, that information can be obtained via the DC Biller website using your email address and credit card number to look up the transaction. Refunds may or may not be available when cancelling a subscription billed through DC Biller, depending on the policies of the website where the membership was obtained initially. More information has been collected and is included below to help you cancel a subscription that is billed through DC Biller.
dcbiller.com CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
First 6 and Last 4 digits of the Credit you are being charged on
Date of Last Charge
Amount of Last Charge
Web Chat
Follow these steps:
Goto the website dcbilller.com
Click the link that reads chat to begin your chat with customer service
Enter in your information where requested
Tell the rep you need to cancel
Ask if you can be granted a refund
Request that the agent emails you confirmation or gives you a verbal confirmation code
Make sure that you won’t be charged again by asking the rep
