How to Cancel

How to Cancel via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Next, follow these simple steps

  1. Pick up your phone and call 1-267-244-7577
  2. Tell the rep you need to cancel
  3. Ask if you can be granted a refund
  4. Request that the agent emails you confirmation or gives you a verbal confirmation code
  5. Keep the proof given to you for your records

More information about is a third-party billing and customer service, offering customer support, technical support, and billing support for an array of online dating and adult websites. The company was founded a few years ago. It is based in Switzerland. The company is a third-party company that assists with customer-related inquiries for hundreds of websites that contain adult-related content.

You may have seen the company’s name or URL on your bank or credit card statement. offers customer and technical support to customers. They also handle the billing and payment processing for these companies, which ensures discreetness. The trained and qualified customer service representatives are ready and willing to help when needed and are always available. The representatives are there to help you with any issue you have on the website that you have signed up for. Whether you need assistance with obtaining your login details, or if you having issues with playing video content, the support staff will be able to help you. places a huge emphasis on including a human touch when assisting customers and believe in providing exceptional multi-level customer service that is one of a kind. You can contact the support staff via live chat or phone. The staff is available 24 hours a day, 7 days a week. Email customer support is also available.

If you would like to cancel a subscription service that is being billed through DB1ll’s billing service, you can easily cancel your membership. The cancellation will have to be done through the billing company instead of the actual company that you have the subscription with. We have included a detailed cancellation guide on this page for you to read and learn how to cancel your subscription.