How to Cancel Cox

How to Cancel Cox via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Account Number
  • Last 4 digits of Social Security Number
  • 4 digit PIN code on account

Next, follow these simple steps

  1. Pick up your phone and call 800-234-3993
  2. Tell the rep you need to cancel
  3. Give the rep the info they need to find your account
  4. Request that the agent emails you confirmation or gives you a verbal confirmation code
  5. Make sure that you won’t be charged again by asking the rep or if anything needs to be returned
  6. Keep the proof given to you for your records

More information about Cox

Cox Communications is a digital telecommunications company, offering phone, television, internet, and home security services. It was founded in February 1962. It is a subsidiary of Cox Enterprises. The headquarters are located in Atlanta, GA. The current President is Patrick J. Esser. The Chairman is James C. Kennedy. The Director is Anne Cox Chambers. Cox currently employs over 20,000 employees and is worth over $10 billion.

Cox offers digital television services. The Cox TV Starter package starts at $25 per month and includes 75+ unique channels. It includes local broadcasting, government, educational, and shopping channels. The Cox Contour TV has over 140 channels and starts at $64.99 per month. There are special offers for new customers. Also, you can add premium channels such as HBO, Showtime, Cinemax, and more. Free HD programming is included in the packages as well.

There are five internet packages available. The first package is $29.99 per month and is the Cox Internet Starter 10, which comes with 10 Mbps download capabilities. The Cox Essential 30 plan is $39.99 per month and it includes 30 Mbps download capabilities. The most popular package is the Cox Internet Preferred 100 plan which is $59.99 per month. It includes 100 Mbps download capabilities. The Cox Internet Ultimate is $79.99 per month and comes with 300 Mbps download capabilities. The fastest internet service offered is the Cox Internet Gigablast which is $119.99 per month. It includes 1000 Mbps download capabilities. Special pricing is available for first-time customers.

The phone service is Voice Premier and includes fourteen digital features. It is only $29.99 per month. There are two options for home security. Cox Homelife is $29.99 per month and Cox Homelife Automation and Security is $59.99 per month. Both plans come with 24/7 smart home security, enabling you to ensure your home is safe even when you are on the go. If you would like to cancel any of your Cox services, you can read the following guide to ensure that you effectively cancel your services.


Affiliated Charges

  • 02/03/2016 COX*SANTA BARB COMM 805-683-6651 CA
  • 08/05/2015 COX*SANTA BARB COMM 805-683-6651 CA
  • 12/14/2015 COX*OR CO COM PHSV 949-240-1212 CA
  • ACH – COX COMM PHX BANK DRAF
  • ACH HOLD COX COMM LAS BANKDRAFT ON 02/08
  • ACH Transaction – COX COMM HRD BANK DRAFT
  • ACH Transaction – COX COMM LOU BANK DRAFT
  • ACH WITHDRAWAL Cox Comm – CON CHECK PYMT Check Number
  • ACH Withdrawal COX COMMUNICATIO – ACH Trace- ACH ECC PPD- CO: COX COMMUNICATIO- TYPE: BILL PAYMT ID: M391165550
  • BANK DRAFT COX COMM BTR
  • BANK DRAFT COX COMM PHX
  • CHECKcard COX*COMM SAN DIEGO 619-262-1122 CA
  • CHECKcard COX*LAS VEGAS COMM SV 702-383-4000 NV RECURRING
  • CHECKcard COX*NEW ORLEANS COMM 504-304-8444 LA
  • CHECKcard COX*PHOENIX COMM SERV 602-277-1000 AZ
  • CHECKcard COX*PHOENIX COMM SERV 602-277-1000 AZ RECURRING
  • CHECK PYMT Cox Comm – PHX
  • COX BATON ROUGE COMM
  • COX*BATON ROUGE COMM
  • COX*BATON ROUGE COMM 225-615-1000 LA
  • COX*BATON ROUGE COMM 225-615-1000 OK
  • COX BATON ROUGE COMM 800-234-3993 LA
  • COX CABLE
  • COX CABLE ONLINE PMT ***********8POS
  • COX CABLE ONLINE PMT CKF
  • COX CABLE ONLINE PMT CO REF- CKF683006205POS
  • COX*CLEVELAND COMM SV
  • COX COMM BTR
  • COX COMM BTR BANK DRAFT ***********1001
  • Cox Comm – HRD
  • COX COMM HRD
  • COX COMM HRD BANK DRAFT ***********1001
  • COX COMM HRD BANK DRAFT ***********2001
  • COX COMM HRD BANK DRAFT ***********3001
  • COX COMM HRD BANK DRAFT ***********4001
  • COX COMM HRD BANK DRAFT ***********5001
  • COX COMM HRD BANK DRAFT ***********6001
  • COX COMM HRD BANK DRAFT ***********7001
  • COX COMM HRD BANK DRAFT ***********8001
  • COX COMM HRD BANK DRAFT ***********9001
  • COX COMM KAN BANK DRAFT
  • COX COMM KAN BANK DRAFT ***********1001
  • COX COMM KAN BANK DRAFT ***********2001
  • COX COMM KAN BANK DRAFT ***********3001
  • COX COMM KAN BANK DRAFT ***********4001
  • COX COMM KAN BANK DRAFT ***********5001
  • COX COMM LAS BANKDRAFT
  • COX COMM LAS BANKDRAFT ***********1001
  • COX COMM LAS BANKDRAFT ***********2001
  • COX COMM LAS BANKDRAFT ***********3001
  • COX COMM LAS BANKDRAFT ***********4001
  • COX COMM LAS BANKDRAFT ***********5001
  • COX COMM LAS BANKDRAFT ***********6001
  • COX COMM LAS BANKDRAFT ***********7001
  • COX COMM LAS BANKDRAFT ***********8001
  • COX COMM LAS BANKDRAFT PPD ID: 1582406705
  • COX COMM LOU BANK DRAFT
  • COX COMM LOU BANK DRAFT PPD
  • COX COMM MAC BANK DRAFT ***********1001
  • COX COMM MAC BANK DRAFT ***********2001
  • Cox Comm – NVA
  • COX COMM NVA BANK DRAFT ***********1001
  • COX COMM NVA BANK DRAFT ***********2001
  • COX COMM NVA BANK DRAFT ***********3001
  • COX COMM NVA BANK DRAFT ***********4001
  • COX COMM NVA BANK DRAFT ***********8001
  • COX COMM OKC
  • COX COMM OKC BANK DRAFT ***********1001
  • COX COMM OKC BANK DRAFT ***********2001
  • COX COMM OKC BANK DRAFT ***********3001
  • COX COMM OKC BANK DRAFT ***********4001
  • COX COMM OKC BANK DRAFT ***********5001
  • COX COMM OKC BANK DRAFT TEL ID:
  • COX COMM OMA BANK DRAFT ***********2001
  • COX COMM OMA BANK DRAFT ***********3001
  • COX COMM OMA BANK DRAFT ***********4001
  • COX COMM OMA BANK DRAFT ***********5001
  • COX COMM ORG BANKDRAFT ***********2001
  • COX COMM PAL BANKDRAFT
  • COX COMM PEN
  • COX COMM PEN BANK DRAFT ***********0001
  • COX COMM PEN BANK DRAFT ***********1001
  • COX COMM PEN BANK DRAFT ***********2001
  • COX COMM PEN BANK DRAFT ***********3001
  • COX COMM PEN BANK DRAFT ***********4001
  • COX COMM PEN BANK DRAFT ***********5001
  • COX COMM PEN BANK DRAFT ***********6001
  • COX COMM PEN BANK DRAFT ***********7001
  • COX COMM PEN BANK DRAFT ***********8001
  • COX COMM PEN BANK DRAFT ***********9001
  • Cox Comm – PHX
  • COX COMM PHX
  • COX COMM PHX BANK DRAFT
  • COX COMM PHX BANK DRAFT ***********0001
  • COX COMM PHX BANK DRAFT ***********1001
  • COX COMM PHX BANK DRAFT ***********2001
  • COX COMM PHX BANK DRAFT ***********3001
  • COX COMM PHX BANK DRAFT ***********4001
  • COX COMM PHX BANK DRAFT ***********5001
  • COX COMM PHX BANK DRAFT ***********6001
  • COX COMM PHX BANK DRAFT ***********7001
  • COX COMM PHX BANK DRAFT ***********8001
  • COX COMM PHX BANK DRAFT ***********9001
  • COX COMM PHX BANK DRAFT CO REF-
  • COX COMM PHX BANK DRAFT PPD ID:
  • COX COMM PHX BANK DRAFT PPD ID: 1860198371
  • COX COMM PHX BANK DRAFT WEB
  • COX COMM RHI BANK DRAFT
  • COX COMM SAB BANK DRAFT
  • COX COMM SAB BANK DRAFT PPD
  • COX COMM SAN
  • COX COMM SAN BANK DRAFT
  • COX COMM SAN BANK DRAFT ***********0001
  • COX COMM SAN BANK DRAFT ***********1001
  • COX COMM SAN BANK DRAFT ***********2001
  • COX COMM SAN BANK DRAFT ***********3001
  • COX COMM SAN BANK DRAFT ***********4001
  • COX COMM SAN BANK DRAFT ***********5001
  • COX COMM SAN BANK DRAFT ***********6001
  • COX COMM SAN BANK DRAFT ***********7001
  • COX COMM SAN BANK DRAFT ***********8001
  • COX COMM SAN BANK DRAFT ***********9001
  • COX COMM SAN BANK DRAFT PPD ID:
  • COX COMM SAN BANK DRAFT PPD ID: 1581620078
  • COX COMM SAN DIEGO
  • COX*COMM SAN DIEGO
  • COX*COMM SAN DIEGO 619-262-1122
  • COX*COMM SAN DIEGO 619-262-1122 CA
  • COX COMM SAN DIEGO 800-234-3993 CA
  • COX COMM SERVICE
  • COX COMM SERVICE 800-234-3993 VA
  • COX COMMUNICATIONS
  • COX COMMUNICATIONS Bill Payment
  • COX COMMUNICATIONS VA-NORTHERN V
  • COX ENTERPRISES BROADBAND WEB ID:
  • COX GAINESVILLE COMM
  • COX GAINESVILLE COMM 800-234-3993 FL
  • COX GEORGIA COMM SERV
  • COX*GEORGIA COMM SERV 478-784-80
  • COX GEORGIA COMM SERV 800-234-3993 GA
  • COX HALL FOOD
  • COX HAMPTON RD COMM
  • COX*HAMPTON RD COMM 757-222-1111 VA
  • COX HAMPTON RD COMM 800-234-3993 VA
  • COX HARTFORD COMM SER
  • COX KANSAS COMM
  • COX KANSAS COMM 800-234-3993 KS
  • COX LAS VEGAS COMM SV
  • COX*LAS VEGAS COMM SV
  • COX*LAS VEGAS COMM SV 702-383-40
  • COX*LAS VEGAS COMM SV 702-383-4000 NV
  • COX LAS VEGAS COMM SV 800-234-3993 NV
  • COX LAS VEGAS COMM SV LAS VEGAS NV
  • COX NEW ORLEANS COMM
  • COX*NEW ORLEANS COMM 504-304-844
  • COX*NEW ORLEANS COMM 504-304-8444 LA
  • COX*NEW ORLEANS COMM 504-304-8444 LA 09/18
  • COX NEW ORLEANS COMM 800-234-3993 LA
  • COX OKLAHOMA COMM SV
  • COX*OKLAHOMA COMM SV 405-600-828
  • COX OKLAHOMA COMM SV 800-234-3993 OK
  • COX OMAHA COMM SERV
  • COX*OMAHA COMM SERV
  • COX*OMAHA COMM SERV 402-933-3000 NE
  • COX OMAHA COMM SERV 800-234-3993 NE
  • COX*OR CO COM PHSV
  • COX*OR CO COM PHSV 949-240-1212 CA
  • COX PENSACOLA COMM SV
  • COX PENSACOLA COMM SV 800-234-3993 FL
  • COX*PENSACOLA COMM SV 850-478-0200 FL
  • COX*PHOENIX COMM SE 602-277-1000 AZ
  • COX PHOENIX COMM SERV
  • COX*PHOENIX COMM SERV
  • COX*PHOENIX COMM SERV 602-277-1000 AZ
  • COX*PHOENIX COMM SERV 602-277-1000 AZ 01/15
  • COX*PHOENIX COMM SERV 602-277-1000 AZ 09/01
  • COX*PHOENIX COMM SERV 602-277-1000 AZ 85022 US
  • COX PHOENIX COMM SERV 800-234-3993 AZ
  • COX PHOENIX COMM SERV PHEONIX AZ
  • COX RHODE IS COMM SER
  • COX RHODE IS COMM SER 800-234-3993 RI
  • COX SANTA BARB COMM
  • COX*SANTA BARB COMM 805-683-6651 CA
  • COX TULSA COMM
  • COX TULSA COMM 800-234-3993 OK
  • COX*TULSA COMM 918-806-6000 OK
  • DEBIT CARD PURCHASE – COX*PHOENIX COMM SERV xxx-xxx-1000 AZ
  • DEBIT CARD PURCHASE – COX PHOENIX COMM SERV xxx-xxx-3993 AZ
  • Debit: Signature purchase from COX*BATON ROUGE COMM 225-615-1000 OKUS
  • Debit: Signature purchase from COX*BATON ROUGE COMM 225-615-1000 US
  • LAS VEGAS COMM S 702-383-4000 NV
  • ORANGE COMM PH SV 949-240-1212 CA
  • PHOENIX COMM SERV 602-277-1000 AZ
  • POS PURCHASE COX*OR CO COM PHSV