How to Cancel BetterHelp is also known as

  • Better Help


BetterHelp is an online counseling service founded in 2013 by Alon Matas. Only two years after gaining rapid success, Teladoc bought the company. Teladoc is one of the largest, if not the largest, Telehealth providers in the United States. You can always count on professional help because of their licensed and experienced providers. Being Solely on the internet, they can provide support at any time through text messages or scheduled live sessions. You can schedule live sessions or live chats, but you can’t guarantee an immediate response through regular text messages. However, there are a few different sources that say health providers at BetterHelp do try their best to respond as quickly as possible. At the moment, Betterhelp has 5887 therapists with 765,378 patients. These counseling sessions can include just yourself, couples, or your children, specifically teens. As an American-based company, they mainly handle people who know the English language. Although it’s possible that if you’re not a native speaker and use English as a second language, you could get by. Counseling is $40 to $70 a week billed monthly. The company doesn’t clearly state the difference in pricing, but one can assume that either the fee depends on how many sessions per month or who they’re counseling. Whichever way it is a relatively cost-effective form of counseling. Although Betterhelp Providers are licensed therapists certified by their respective State’s board, and the service may have very similar benefits to face-to-face therapy, it does not substitute face-to-face in every situation. They cannot provide an official diagnosis to fulfill a court order or prescribe medication. The company must recognize and make public the fact they aren’t an as effective or rather complete replacement for face-to-face therapy. CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Email address on the account
  • Password
  • Last 4 digits of Credit Card being charged
  • Date of Last Charge
  • Amount of Last Charge

Web Form

Follow these steps:

  1. Goto the website
  2. Enter in your information where requested
  3. Navigate down the page and find the orange button that says “Submit”
  4. Click the link that reads the orange button that says “Submit”
  5. Keep the proof given to you for your records


Follow these steps:

  1. Create an email requesting your account be cancelled
  2. Give the rep the info they need to find your account in the emailĀ 
  3. Fire your email off to [email protected]
  4. Keep the proof given to you for your records


Address 1440 N. Wolfe Rd
Zip/Postal Code94085
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