How to Cancel Ashley Madison

How to Cancel Ashley Madison via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • First 6 and Last 4 digits of the Credit you are being charged on
  • Date of Last Charge
  • Amount of Last Charge
  • Profile ID Number

Next, follow these simple steps

  1. Pick up your phone and call 1-866-742-2218
  2. Tell the rep you need to cancel
  3. Give the rep the info they need to find your account
  4. Make sure that you won’t be charged again by asking the rep
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Keep the proof given to you for your records

More information about Ashley Madison

Ashley Madison is an online dating and social networking service that is marketed to members who are currently married or in relationships. Ashley Madison launched in 2002 with the tagline slogan “Life is short, have an affair” and using a site name based on two popular North American female names, Ashley and Madison. The site was founded by Darren Morgenstern and is currently operated by parent company Ruby Media. Based in Canada, Ashley Madison membership includes more than 60 million people in 53 countries, including Canada, USA, Mexico, Argentina, Brazil, Chile, Colombia, Peru, Venezuela, much of Western Europe, several Eastern European and Central Asian countries, South Africa, Hong Kong, Macau, Mainland China, Japan, Philippines, Taiwan, South Korea, Thailand, Singapore, India, Pakistan, and Israel.

New users are asked to specify their current relationship status, and some general information such as height, ethnicity, and limits. Signing up initially is free and allows all users to create a profile. From there, women who are seeking men are able to use the full-featured version of the site at no cost. Men, however, must sign up for a paid membership in order to use some features including those used to contact other members. Credits are used for these services and are available in three different packages. 100 credits are available for $59.00, 500 credits for $169.00, or 1,000 credits for $289.00. Members may choose to have their credits automatically refilled when falling below a certain threshold. Accounts can be closed at any time. Refunds are available in some very limited circumstances for those who have paid for the site. More information is available below to assist you in cancelling your Ashley Madison account.


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