How to Cancel Equifax

Equifax Canada is also known as

  • Equifax (Canada)
  • Equifax Canada

About Equifax Canada

Equifax is a global leader in consumer credit reporting and one of the “big three” credit bureaus, alongside Experian and TransUnion. Founded in 1889 by brothers Guy and Cator Woolford, Equifax has been a cornerstone of the financial industry for over a century. Headquartered in Atlanta, Georgia, the company operates in 14 countries, managing credit data for more than 800 million individuals and 88 million businesses. With over 9,000 employees, Equifax generates $3.1 billion annually by offering credit reporting, fraud prevention, identity theft protection, and credit monitoring services. Equifax originally focused on helping businesses evaluate consumer creditworthiness to enable informed lending decisions and promote responsible credit use. In 1999, the company expanded its services to individual consumers, introducing tools to monitor credit, detect fraud, and protect identities. These services supplement the free annual credit reports mandated by U.S. law, giving consumers additional resources to manage their financial health. Equifax offers two subscription plans, both priced at $19.95 per month. The individual plan includes credit monitoring across Equifax, Experian, and TransUnion, fraud alerts, and up to $1 million in identity theft insurance. The family plan extends these features to a second adult and up to four children, offering comprehensive protection for households. Both plans renew monthly and can be canceled at any time, though refunds for unused portions of the billing cycle are generally unavailable. These services provide essential tools for safeguarding financial security in a digital age. In addition to consumer services, Equifax supports businesses with solutions for credit risk management, fraud prevention, and data-driven decision-making. By leveraging innovative technology and analytics, the company promotes trust and transparency in the financial ecosystem. With a legacy of innovation and expertise, Equifax empowers millions to achieve financial security and confidence.

Equifax Canada CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Social Insurance Number
  • Date Of Birth
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • E-mail Address on account
  • Password

Phone (Live Agent)

Follow these steps:

  1. Pick up your phone and call 1-866-640-2273
  2. Tell the rep you need to cancel
  3. Give the rep the info they need to find your account
  4. Ask if you can be granted a refund
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Keep the proof given to you for your records

Login

Follow these steps:

  1. Goto the website https://www.consumer.equifax.ca/personal/
  2. Click the link that reads “Customer Log In”
  3. Login using email address and password
  4. Click the link that reads “My account”
  5. Navigate down the page and find “Manage Billing”
  6. Click the link that reads “Manage Billing”
  7. Navigate down the page and find “Cancel Membership”
  8. Click the link that reads “Cancel Membership”
  9. Enter in your information where requested
  10. Keep the proof given to you for your records

MORE ABOUT Equifax Canada

Address
Address 1Equifax Canada Co, National Consumer Relations
Address 2Box 190
CityMontreal
State/Province/RegionQuebec
Zip/Postal CodeH1S 2Z2
CountryCanada
Contact Information
Phone 11-866-820-8911
Phone 21-800-871-3280
Main Site Urlhttps://www.consumer.equifax.ca/personal
Help Site Urlhttps://help-en.equifax.ca/s
Facebook Urlhttps://www.facebook.com/Equifax
Twitter Urlhttps://twitter.com/EquifaxInsights
Policies
Terms Of Service Urlhttps://www.consumer.equifax.ca/terms
Privacy Policy Urlhttps://www.consumer.equifax.ca/privacy